• We are facing a “new normal” rather than “business as usual” and we ask for your patience and understanding as we adapt our practice with the following in mind:

    Our #1 priority is the health and well-being of our patients and staff.

    We also want to keep you informed.

    These are the steps we are taking as we move forward: 

     

    Keeping you safe

    • We have been working tirelessly to ensure that our policies and procedures go above and beyond current Covid-19 related guidelines for health and safety as per Alberta's Chief Medical Officer of Health, the College of Physical Therapists of Alberta and the Massage Therapists Association of Alberta. This includes use of PPE, disinfection practices, screening and much more. Our policies and procedures are posted in the clinic and we are happy to share them by email (on request). 
    • See our "what to expect" page for more details. You can find the link on our main menu at the top of this page. This is one BIG way we are putting our #1 priority into practice! 

    Physiotherapy and Virtual Physio

    • In-person physiotherapy IS NOW AVAILABLE! Our physiotherapists have been advancing their skills during our shutdown and are keen to help you get out of pain and on the road to feeling your best. With the use of PPE, ample disinfection practices, screening and more, we can get back to using our hand-on skills while keeping you safe.
    • We also continue to offer Virtual (video) Physiotherapy sessions. We have been thrilled to see how much we can accomplish with this new way of delivering physiotherapy! No, we haven’t figured out how to do virtual IMS or massage - but a big part of what we do is education and coaching and getting you moving in ways that help you to achieve your goals. We also know a number of pain-relieving “tricks” that we can teach you to do at home.
    • These are more ways we are putting our #1 priority into practice!

    Booking your appointment

    • Guidelines dictate that we must prioritize patients based on urgency and we must determine whether a virtual physio appointment is more appropriate. We must also consider risk vs. benefit for in-person visits and this includes mandatory screening. For this reason there are a limited number of appointments that can be booked online. If you see a "contact to book" message in your therapist's schedule don't despair! This appointment is likely available - we just need to talk to you before scheduling it. We are ready to take your call at 780-433-5346. 
    • We are working to contact patients whose appointments had to be cancelled during our recent closure. We will perform a screening with you to determine when and how we can best help you - virtually or in-person. This is another way we are putting our #1 priority into practice!

    Massage Therapy

    • Massage therapy services ARE NOW AVAILABLE!  The Government of Alberta’s phase 2 launch includes the return of in-person massage therapy. Our massage therapists are ready to help get you back on track and feeling great, while keeping you safe and healthy with the use of PPE, disinfection practices, screening and much more. This is another way we are putting our #1 priority into practice!

     

    If You Have Questions

    We know that part of your well-being may have been seeing us regularly in the clinic. Seeing you and doing the work that we love is part of our well-being too! We want to help you in any way we can, so please don’t hesitate to reach out to us by email at info@thrivetherapyclinic.com or by phone at 780-433-5346 
  • To get the most up to date information, follow us on Facebook or on Instagram @thrivetherapyclinic. Or subscribe to our emails by updating your email preference in your Jane profile

You’ve likely heard the Government of Alberta’s exciting announcement that BOTH Physiotherapy and Massage Therapy are approved to resume treatments in-person!

There are a number of things to consider in returning to in-person care, as the threat of Covid-19 remains. Please CLICK HERE to learn more about the steps we are taking as we reopen.

If you have any questions, we encourage you to reach out by phone or email: 780-433-5346 | info@thrivetherapyclinic.com